Cutting The Cable Part 10

My Time Warner Cable bill is $250, so, I am cutting the cable bill! If you have been reading my updates, you would know that I have already cut my bill significantly. Or... so I thought. I logged in to see what my next bill would look like and discovered my bill hadn't lowered as much as it should have.

My January bill was:
$78.47 - Starter and Standard TV and Sports and fee
$12.38 - Variety pass and The Guide
$50.87 - Standard Internet
$67.70 - Two phone lines
$21.96 - Equipment rentals
$17.63 - Taxes and fees
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$249.01

I logged into Time Warner to see my bill and was shocked at how high it was:

$79.21 - Starter and Standard TV and Sports and Fees
$12.28 - Variety Pass and The Guide
$65.99 - Standard Internet
$21.96- Equipment rentals
$5.95 - Taxes and fees
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$185.39

I returned the cable boxes. Why was my equipment rental still high?
Why wasn't the Guide nor the Variety Pass removed as the guy told me he would.
Why did my standard internet go up $15.12?
Where was my $89.99 for the Double Play Promotion? No one told me, but, when I returned the cable boxes I broke the Double Play Promotion. By saving a little on the cable box return, I ended up with a larger bill!

I spent half a day complaining to four different Time Warner operators and after the fourth agent, I got the following changes completed.

$79.53 - Starter and Standard TV and Sport and fee
$39.99 - Standard Internet
$8.00 - Equipment rentals
16.69 - Taxes and fees
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$144.21

I called back a fifth time to try to get the Double Play back. What I received was a rate of $127.82. This includes everything I have presently, plus a cable box and HBO.

I feel like calling Time Warner is like shaking a Magic 8 ball. You never know what you are going to get. At this stage in my cable cutting, I have dropped two phone lines and one cable box, saved $121 and am getting HBO. It doesn't make any sense to me, but, I need to let the dust settle a little big before I attack this bill some more. There is still work to be done though, so, tune back soon!